b8bd Privacy Policy — Your Information Is Our Responsibility
Our complete policy on the collection, storage, and use of your personal information on the b8bd platform is presented in detail here.
This privacy policy is issued on behalf of the b8bd online gaming platform and applies to all members who use our services. By opening an account on b8bd or by using our platform, you accept the terms of this privacy policy. Please read this document carefully.
We place the highest importance on the privacy of your personal information. b8bd never sells your information to third parties without your permission.
What Information We Collect
During registration and use of services on the b8bd platform, we may collect the following types of information:
1.1 Information You Provide Directly
When you create an account on b8bd, deposit funds, or contact customer support, you provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password
- Payment information (bKash, Nagad, Rocket numbers, etc.)
- Copy of government-issued ID for identity verification (KYC)
- Any information you provide when contacting customer support
1.2 Automatically Collected Information
When you use the b8bd platform, certain information is collected automatically:
- IP address and device identification information
- Browser type, operating system, and device language
- Login time, session duration, and activity logs
- Information collected through cookies and similar tracking technologies
- Geolocation information (approximate location)
1.3 Information Received from Third Parties
In some cases we may receive information from legitimate third parties, such as payment processors or identity verification service providers.
How Collected Information Is Used
b8bd uses collected information only for the following legitimate purposes:
Account Management
Your information is used to complete your registration, verify login, and ensure account security.
Financial Transactions
To process deposits and withdrawals via bKash, Nagad, or Rocket, and to ensure transaction security.
Age and Identity Verification
Your ID information is used to confirm the 21+ age requirement and to implement responsible gaming policies.
Customer Support
To resolve your issues through 24/7 live chat support and to improve your experience.
Fraud Prevention
To detect suspicious activity, prevent money laundering, and maintain platform security.
Service Improvement
To continuously improve the quality and functionality of the b8bd platform by analyzing user experience.
b8bd never sells your personal information to third parties for marketing or advertising purposes.
Information Storage and Security Measures
3.1 Security Technology
b8bd uses industry-standard security technology to keep your information safe. All our data transfers are protected through SSL encryption technology. Our servers are secured by firewalls and access controls to prevent unauthorized access.
3.2 Data Retention Period
Your personal information is retained in the following circumstances:
- For the full duration that your account remains active
- After account closure, for as long as required to meet legal obligations
- For as long as applicable if a dispute or legal process is ongoing
3.3 Access Control
Only those b8bd employees who need your information to perform their work have access to it. All employees work under strict confidentiality agreements.
No online platform can guarantee 100% security. However, b8bd is committed to maintaining the highest security standards at all times.
Information Sharing with Third Parties
b8bd may share your information with third parties in the following limited circumstances:
4.1 Service Provider Partners
Payment processing providers (bKash, Nagad, Rocket), identity verification, and technology service providers receive only the information necessary to deliver their services. These partners are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
If disclosure of information is required by law, court order, or regulatory authority directive, b8bd will be obligated to do so. In such cases, we will notify you in advance where possible.
4.3 Fraud and Security Protection
Necessary information may be shared with relevant authorities in connection with preventing money laundering and investigating fraudulent activity.
b8bd never sells or transfers your information to advertising companies, marketing agencies, or data brokers.
Cookies and Tracking Technology
Cookies and similar technologies are used on the b8bd website and app to improve your experience. Cookies are small data files stored in your browser.
5.1 Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functional Cookies: Used to remember your preferences (language, settings).
- Analytics Cookies: Help improve services by analyzing user behavior.
5.2 Cookie Control
You can control cookies by changing your browser settings. Keep in mind that disabling certain cookies may cause some features of the b8bd platform to not work properly.
Your Data Rights
As a b8bd user, you have the following rights over your own personal information:
Right to Access
You may request to see what information we hold about you.
Right to Correction
You may request correction of inaccurate or incomplete information.
Right to Deletion
In certain circumstances, you may request that your information be deleted.
Right to Portability
You may request a copy of your information in a structured format.
Right to Object
You may object to the use of your information for specific purposes.
Right to Restriction
You may request that processing of your information be limited while an investigation is ongoing.
To exercise these rights, contact us at: [email protected] — or get support in Bengali through our 24/7 live chat. We aim to respond to verified requests within 30 days.
Privacy Protection for Minors
b8bd is for people aged 21 and above only. We do not knowingly collect any information from anyone under 21 or allow them to open an account.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. The identity verification process is our first line of defense in this regard.
Only those aged 21 and above may open an account and play on the b8bd platform.
Changes to the Privacy Policy
b8bd reserves the right to update or change this privacy policy at any time. If any significant changes are made to the policy, we will notify you in the following ways:
- The updated policy with a revised date will be published on our website.
- A notification may be sent to your registered email.
- For significant changes, a notice may be shown when you log in to the platform.
If you continue to use b8bd after the updated policy is published, it will be assumed that you have accepted the changes. You have the right to close your account if you do not accept the changes.
Contact for Privacy Matters
If you have any questions, complaints, or requests regarding this privacy policy, contact us through any of the following:
Live Chat
24 hours a day, 7 days a week — get instant support in Bengali.
We consider every privacy-related request with the utmost seriousness and are committed to responding as quickly as possible. Your trust and confidence are b8bd's most valuable asset.
Related Policies
Read the following pages to understand our complete legal framework:
- Terms and Conditions — Overall terms for using b8bd
- Responsible Gaming — Guidelines for building healthy gaming habits
- About Us — Introduction and mission of the b8bd platform
- FAQ — Answers to frequently asked questions